We don’t want you to miss a moment of the fun, so be sure to download our special DE event app, and you’ll have a diamond-mine of info right at your fingertips: From schedules and event notifications, to maps, dining ideas, and cocktail party alerts, you’ll be buzzing with excitement from start to finish.
FREQUENTLY ASKED QUESTIONS
What’s included in the $1895/guest package? (Based on Double Occupancy in Basic room)
· Hotel for 7 Days at The Level at Meliá Caribe Tropical
· Full breakfast, lunch, dinner and snacks plus 24-hour room service
· Unlimited international and domestic alcoholic & non-alcoholic beverages
· All-access to education classes (Color, Cut, Trend, Master Class, Business Building and more) taught by master stylists and industry icons
· All-access to daily activities and nightly events
· Non-motorized water sports: catamaran, windsurfing, kayaking, snorkeling
· Other Sports: fitness center, tennis court, beach volleyball, aqua aerobics, ping pong
· Internet (Free WiFi available 24/7)
Do you offer any other packages besides the $1895 package?
No. We are offering one simple all-inclusive package to ALL guests (both stylists and non-stylists). You may of course, choose to upgrade your basic package to a single occupancy package and/or upgrade your room.
Can I bring a guest?
Absolutely. If you wish to bring a guest, please select a “Two Guest – Double Occupancy” reservation at time of booking. Please note the package price is the same for non-stylists as it is for stylists.
Can I bring my kids?
Yes, but please note the following: The Level at Meliá Caribe Tropical defines minors as any guests under 18 years of age. Each room with guests under the age of 18 must be accompanied, in the same room, by an adult who is over 18 years of age. If you are a parent traveling with a minor child, it is highly advisable to obtain a notarized letter from the other parent confirming they are in agreement that you are traveling out of country with the child. If you are under 18 years of age traveling with an adult over the age of 18 who is not your parent, grandparent or legal guardian, it is highly advisable to obtain a notarized letter from your parent, grandparent or legal guardian confirming they are in agreement that you are traveling out of country with this adult.
How do I Pay? What payment types are accepted?
Once you have completed your reservation, your room and attendance is reserved! Please note all information is kept confidential. Payment in full is ideal, however, if you wish to spread out your payments, a non-refundable deposit of $500 USD (per guest) will be charged at the time of booking. The balance due will be charged according to the payment terms available. Note: all payments are non-refundable.
What if I have to cancel my reservation?
Cancellation Policy: All payments are non-refundable. However, we can change guest names until November 17th, 2017 at no charge. Thereafter this date, charges will apply. The purchase of travel insurance is highly recommended.
Can I upgrade my room?
Yes. The basic package is based on Double Occupancy in a Standard Suite. If you wish to upgrade, please select your room preference during reservation. The corresponding cost of upgrade selected will be added to your total.
What documents are required for this trip?
A valid passport is the required form of documentation for traveling to Dominican Republic. In order to avoid delays and misunderstandings, we strongly recommend that you travel with a passport valid for six months after your arrival date. It is the participant’s responsibility to inquire if you will need a VISA to enter Dominican Republic. Any guest traveling without proper documentation will not be allowed to board the plane and no refund will be issued.
What if I want a room to myself?
If you would like to room on your own, please be sure to select “One Guest – Single Occupancy” at time of reservation. Note the package price for a single occupancy booking is $2575 per guest based on a Standard Suite.
What if I want an adjoining room?
If you would like an adjoining room please contact Maria Martins directly at: 1-800-267-4676 ext. 227 before completing your reservation. While we cannot guarantee, we will do our best to accommodate your request. Additional fees may apply. Available 5 days per week 9:00am-5:00pm eastern standard time (service offered in English/French/Spanish/Portuguese/Italian).
When is the deadline to register?
We strongly encourage booking with us as soon as you decide to vacation with us for the best selection of rooms. The online reservation deadline is 12:00AM (midnight) EST on Saturday, September 30th, 2017.
Can I attend any class I want regardless of which brand I carry at my salon?
Absolutely. As a Guest at Global Destination Education 2018, you may attend any class you want free of charge.
How much free time will there be?
As little or as much as you want! The education classes and social gatherings are encouraged but entirely optional.
How do meals and beverages work?
All meals, snacks and beverages (non-alcohol / alcoholic) are included in your package price. For more information, please refer to the hotel’s website
What is the dress code?
The dress code at The Level hotel is casual. As a general rule, we recommend business casual attire for dinner dining and attending education classes (no beachwear), more elegant attire for special evening events and casual/beach wear for daytime/“free time”. Note that most restaurants at the resort have a no shorts, no sleeveless shirts (men) and no flip-flops policy.
What currency should I bring?
USD is widely accepted in Dominican Republic. The Level at Meliá Caribe Tropical hotel also accepts major credit cards.